亚马逊店铺销售权限已被取消怎么申诉,3篇中英文申诉邮件模板
亚马逊店铺销售权限已被取消怎么申诉
如果您的亚马逊店铺的销售权限已被取消,您可以通过以下步骤来申诉:
首先,您需要了解亚马逊的规则和政策,查看您的账户是否违反了这些规则和政策。您可以在亚马逊网站上的卖家中心查看相关规则和政策。
如果您认为您的销售权限被错误地取消了,您可以联系亚马逊的卖家支持团队,提供详细信息和证据来支持您的申诉。您可以通过在卖家中心中的帮助选项中选择“联系我们”来联系卖家支持团队。
在申诉中,您需要清楚地解释您的情况,并提供证据证明您的销售活动是合法的,并且您已经采取措施来遵守亚马逊的规则和政策。您还需要提供任何可以证明您的销售活动合法性的文件和证据,例如产品描述、订单信息、交易记录等。
如果您的申诉被接受,亚马逊将恢复您的销售权限。如果您的申诉被拒绝,您可以继续联系卖家支持团队并寻求更多帮助和建议,或者您可以考虑采取其他措施来解决问题。
需要注意的是,申诉过程可能需要一定的时间来处理,您需要保持耐心,并及时跟进申诉进展情况。同时,在申诉过程中,您需要保持诚信和合法性,并且严格遵守亚马逊的规则和政策,以确保您的申诉能够得到最大程度的支持和认可。
申诉模板一 - 中文版(亚马逊店铺销售权限已被取消)
亲爱的亚马逊卖家支持,
感谢您对我们的帐户感兴趣。
我们今天收到通知,我们的销售权限已被取消,因为产品信息违反了亚马逊的知识产权政策。我立即询问了亚马逊列出的几种产品。
首先,作为一个刚刚在亚马逊上开店的卖家(2021年3月账号正式开始销售),我们对亚马逊的规则缺乏了解,没有认真了解亚马逊的规则和违禁品。
我们为我们的无知道歉,我们是亚马逊销售的新手,在您的平台上销售时我们缺乏规则和政策。
其次,正如亚马逊卖家的项目所说,我们不知道该产品是自有品牌,目前我们承认是我们的错。
我们已经删除了这些商品,并承诺如果未经授权,我们将不再在亚马逊上销售。
请您考虑一下账户卖家的评分和客户给我们的反馈吗?我们为客户提供良好的产品和客户服务。我们从未收到过索赔或负面反馈。
希望亚马逊能看透。
如果您能给我们一个机会,我们将做到以下几点:
首先,我会非常仔细地阅读和理解亚马逊的销售细则和销售产品的范围。
我会仔细检查库存以及我销售的产品是否不符合亚马逊的要求。一经发现,将立即删除,绝不再售卖。
我会检查我销售的所有产品。如果客户报告任何不满意或产品问题,我将在 12 小时内解决。
对于以后要发售的新品,如果有不确定的信息,我会第一时间咨询亚马逊,不会盲目乱卖。
如果有任何销售问题,我们会咨询亚马逊寻求帮助。
我们是忠实卖家,不会违反亚马逊的规则。我们要求亚马逊给自己一个再次销售的机会。
真诚地,我们写这个。我们将尽最大努力在亚马逊上提供我们的销售。
我们相信亚马逊会认真考虑这个问题。对我们来说,有希望,也有新的机会!
期待您的回音。
真挚地
【xxxxxx】 店铺
申诉模板一 - 英文版(亚马逊店铺销售权限已被取消)
上面的申诉请求的对应的英语邮件申诉模板如下:
Dear Amazon seller support,
Thank you for your interest in our account.
We received a notice today that our sales privileges have been cancelled, because the product information violated Amazon’s intellectual property policy. I immediately inquired about several products listed by Amazon.
First of all, as a seller who has just been selling on Amazon (the account officially started to sell in March 2021), we lacked knowledge of Amazon's rules and did not seriously understand Amazon's rules and contraband.
we apologize for our ignorance, we are new to Amazon selling, and we lack rules and policies when selling on your platform.
Secondly, as the project of Amazon sellers said, we don't know that the product is a private label, so far we admit that it is our fault.
We have deleted these items and promised that if we are not authorized, we will no longer sell them on Amazon.
Would you please consider the account seller’s rating and customer feedback to us? We provide customers with good products and customer service. We have never received claims or negative feedback.
Hope Amazon can see it through.
If you can give us a chance, we will do the following
First of all, I will read and understand Amazon’s detailed sales rules and the scope of sales products very carefully.
I will carefully check the inventory and whether the products I sell do not meet the requirements of Amazon. Once found, they will be deleted immediately and will never be sold again.
I will check all the products I sell. If customers report any dissatisfaction or product problems, I will solve them within 12 hours.
For new products to be sold later, if there is uncertain information, I will immediately consult Amazon, and will not blindly sell them arbitrarily.
If there are any sales problems, we will consult Amazon for help.
We are a loyal seller and will not violate Amazon's rules. We ask Amazon to give ourselves a chance to sell again.
Sincerely, we write this. We will do our best to provide our sales on Amazon.
We believe that Amazon will seriously consider this issue. For us, there is hope and new opportunities!
Looking forward to hearing from you.
Sincerely
【XXXX】 Shop
申诉模板二 - 中文版(亚马逊店铺销售权限已被取消)
尊敬的亚马逊卖家支持团队,
非常感谢您花费时间阅读这封邮件。我们收到了一封通知,告知我们的销售权限已被取消,因为我们销售的产品信息违反了亚马逊的知识产权政策。我们立即查看了亚马逊列出的商品,并确认了违规产品已被移除。
我们很抱歉因为我们作为一名新手卖家缺乏对亚马逊规则的了解,而导致了这个问题。作为2021年3月开店的新手,我们没有充分认识到亚马逊的规则和禁售商品,这是我们的疏忽。
我们承认这是我们的责任,并保证不会再出现类似的问题。我们在这里向亚马逊道歉,并请求再次给予我们销售机会。
我们希望您能考虑我们在亚马逊平台上的表现。我们一直致力于提供优质的产品和客户服务,并从未收到过客户索赔或负面反馈。我们已经采取措施,重新审视和遵守亚马逊的销售细则和政策。
如果您能再次给予我们销售机会,我们将会非常感激。我们承诺:
我们会仔细阅读和理解亚马逊的销售细则和产品禁售政策。
我们将仔细检查库存和销售的产品是否符合亚马逊的要求。如发现不符合要求的产品,我们将立即下架。
如果客户对我们的产品不满意或者出现产品问题,我们将在12小时内及时解决。
在销售新品时,我们将优先咨询亚马逊,并确保所销售的产品符合亚马逊的要求。
如有任何销售问题,我们将及时向亚马逊求助并积极解决。
我们保证遵守亚马逊的规则,绝不违反相关政策。
感谢您再次考虑我们的请求。我们相信,亚马逊是一个公正和信任的平台,并相信您将认真考虑我们的请求,给我们一个再次销售的机会。
真诚地,
XXX
申诉模板二 - 英文版(亚马逊店铺销售权限已被取消)
Dear Amazon Seller Support Team,
Thank you very much for taking the time to read this email. We have received a notice informing us that our sales authorization has been revoked because the product information we sell violates Amazon's intellectual property policy. We immediately reviewed the products listed by Amazon and confirmed that the offending products have been removed.
"We are sorry that our lack of understanding of Amazon's rules as a novice seller has caused this issue.". As a newcomer to opening a store in March 2021, we did not fully recognize Amazon's rules and prohibited goods, which was our negligence.
We acknowledge that this is our responsibility and guarantee that similar problems will not occur again. We apologize to Amazon and request that we be given another sales opportunity.
We hope you can consider our performance on the Amazon platform. We have always been committed to providing high-quality products and customer service, and have never received customer claims or negative feedback. We have taken measures to review and comply with Amazon's sales rules and policies.
We would be very grateful if you could give us another sales opportunity. We promise:
We will carefully read and understand Amazon's sales rules and product prohibition policies.
We will carefully check whether the products in stock and sold meet Amazon's requirements. If we find any products that do not meet the requirements, we will immediately remove them from the shelves.
If customers are dissatisfied with our products or have product issues, we will promptly resolve them within 12 hours.
When selling new products, we will give priority to consulting Amazon and ensure that the products we sell meet Amazon's requirements.
If there are any sales issues, we will promptly seek assistance from Amazon and actively resolve them.
We promise to abide by Amazon's rules and never violate relevant policies.
Thank you for considering our request again. We believe that Amazon is a fair and trusted platform, and believe that you will seriously consider our request and give us a chance to sell again.
Sincerely,
XXX
申诉模板三 - 中文版(亚马逊店铺销售权限已被取消)
尊敬的亚马逊卖家支持,
我很抱歉因为我们的产品信息违反了亚马逊的知识产权政策而导致我们的销售权限被取消。我理解我们的错误影响了亚马逊的声誉,我们深感遗憾。我想就此向您致歉。
我想再次强调我们是新手卖家,虽然我们在成为亚马逊卖家之前已经认真研究了规则和政策,但我们仍然犯了错误。我们深刻认识到我们的无知导致了我们的行为,我们向亚马逊以及所有相关方道歉。
我们已经采取措施,删除了所有违反政策的产品,并将不再销售任何未经授权的产品。我们保证以后我们将更加注意规则和政策,严格遵守亚马逊的要求。
我们的卖家评分和客户反馈一直很好,这说明我们为客户提供了高品质的产品和服务,这也是我们所一直努力的。我们相信如果亚马逊能够给我们一个机会,我们会继续为亚马逊的平台做出贡献。
我们希望能够重获信任,并保证以下事项:
仔细阅读和理解亚马逊的销售细则和销售产品的范围。
检查我们销售的所有产品是否符合亚马逊的要求。如果不符合,我们将立即删除,并且不再销售。
如有任何客户报告不满意或产品问题,我们将在 12 小时内解决问题。
在发售新品之前,我们将第一时间咨询亚马逊,以确保我们遵守所有要求,不会盲目乱卖。
如果遇到销售问题,我们将及时咨询亚马逊并请求帮助。
我们将严格遵守亚马逊的规则,成为忠实的卖家。
我们非常感激您的时间和耐心阅读,希望您能考虑我们的请求,给我们一个机会,我们将尽最大努力为亚马逊的平台提供我们的销售。谢谢!
真诚地,
[您的名字]
申诉模板三 - 英文版(亚马逊店铺销售权限已被取消)
Dear Amazon Seller Support Team,
Thank you very much for taking the time to read this email. We have received a notice informing us that our sales authorization has been revoked because the product information we sell violates Amazon's intellectual property policy. We immediately reviewed the products listed by Amazon and confirmed that the offending products have been removed.
"We are sorry that our lack of understanding of Amazon's rules as a novice seller has caused this issue.". As a newcomer to opening a store in March 2021, we did not fully recognize Amazon's rules and prohibited goods, which was our negligence.
We acknowledge that this is our responsibility and guarantee that similar problems will not occur again. We apologize to Amazon and request that we be given another sales opportunity.
We hope you can consider our performance on the Amazon platform. We have always been committed to providing high-quality products and customer service, and have never received customer claims or negative feedback. We have taken measures to review and comply with Amazon's sales rules and policies.
We would be very grateful if you could give us another sales opportunity. We promise:
We will carefully read and understand Amazon's sales rules and product prohibition policies.
We will carefully check whether the products in stock and sold meet Amazon's requirements. If we find any products that do not meet the requirements, we will immediately remove them from the shelves.
If customers are dissatisfied with our products or have product issues, we will promptly resolve them within 12 hours.
When selling new products, we will give priority to consulting Amazon and ensure that the products we sell meet Amazon's requirements.
If there are any sales issues, we will promptly seek assistance from Amazon and actively resolve them.
We promise to abide by Amazon's rules and never violate relevant policies.
Thank you for considering our request again. We believe that Amazon is a fair and trusted platform, and believe that you will seriously consider our request and give us a chance to sell again.
Sincerely,
XXX